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The new General Data Protection Regulations come into effect on May 25th 2018. This page explains why My Simple Steps asks for your information, how it is stored and how long for.

Health information 

As a class attendee or a 1:1 client, you will be asked to complete a consultation form and an informed consent form before beginning. This information:

  • Ensures the therapist is aware of your current health status for your own safety and wellbeing
  • Confirms that you are healthy enough to safely undertake any of the therapies provided by the therapist
  • Provides information about any conditions or injuries we need to be aware of to work safely with you, including pregnancy
  • Ensures that you are aware of any risks involved in undertaking any therapies provided
  • Is required by our insurers
  • Allows the therapist to better work with you to achieve your stated aims.


Your information is either stored online and is password protected or stored securely in hard copy form. Your forms will be kept securely for 5 years in line with my insurance requirements, if you however wish for your records to be destroyed (securely shredded) then this can be completed under a written request.

Mailing lists 

My Simple Steps does not use mailing lists. Therefore your email address or phone number will only be used to contact you directly about any current training or in reply to a specific query, or if you have asked to be notified of a workshop place or cancellation or have requested further information to help with your therapy.

Third parties

My Simple Steps does not share client information with third parties. If a referral is made to another specialist (for example, a physiotherapist), we will ask you to contact them yourself, rather passing your information on to them.

For any further questions about how we store and use your data, please email us at

Kate is just simply amazing!!! The work she has done on my mastectomy scars and chest lymphoedema is truly remarkable. My bra fits better, the swelling (which I though was me getting fat!) is visibly reduced and the puckering around the scars has gone. And Kate sorted out tightness in my hamstrings and lower back in minutes!!! And all in one session.
She is so knowledgeable, and works with such gentleness and compassion. AMAZING!!!  MB, Scar Therapy and Lymphoedema client

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