GDPR & Privacy Policy

Privacy Policy

Effective Date: 1st July 2025

Your privacy is important to us. This Privacy Policy explains how My Simple Steps ("we," "us," or "our") collects, uses, and protects any information that you give us when you use this website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Information You Provide Directly:
  • Contact Form Submissions: When you use our contact form, we collect the information you provide, which typically includes your name, email address, and the content of your message.
• Automatically Collected Information (Passive Data Collection):
  • IP Addresses: We automatically receive and record information from your browser, including your IP address, when you visit our website. This information is used for website analytics, security, and to understand how our website is being used.
  • Cookies: Our website uses cookies. Cookies are small files placed on your device that enable us to provide certain features and functionality. They help us understand website usage, remember your preferences, and improve your experience. You can manage your cookie preferences through your browser settings.
  • Usage Data: We may collect information about how you interact with our website, such as the pages you visit, the time spent on those pages, and other diagnostic data. This helps us to improve our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Inquiries: Information submitted via our contact form is used solely to respond to your specific query or request.
• Website Improvement: Automatically collected data (like IP addresses and usage data) helps us to analyse website performance, identify popular content, and make improvements to our site's functionality and user experience.
• Security: We use certain data for security purposes, such as detecting and preventing fraudulent activity.

3. Marketing Communications

We will never automatically add you to a marketing list or send you unsolicited marketing communications based on your website visit or contact form submission.

If we wish to send you marketing or promotional materials, we will always seek your explicit, opt-in consent beforehand. You will have a clear choice to opt-in to receive such communications, and you can withdraw your consent at any time.

4. Data Retention

We retain the information we collect for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. For example, contact form submissions will be retained for a reasonable period to address your query and for our records. Automatically collected data is typically retained for analytical purposes for a period consistent with industry standards.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., website hosting, analytics services), provided those parties agree to keep this information confidential and comply with data protection regulations.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

6. Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These include:

• The right to be informed: To know how your data is being used.
• The right of access: To request a copy of the information we hold about you.
• The right to rectification: To correct inaccurate or incomplete data we hold about you.
• The right to erasure ("right to be forgotten"): To request that we delete your personal data in certain circumstances.
• The right to restrict processing: To request that we limit the way we use your data.
• The right to data portability: To request that we transfer your data to another organisation.
• The right to object: To object to certain types of processing, including direct marketing.
• Rights in relation to automated decision-making and profiling.

To exercise any of these rights, please contact us at [Your Email Address]. We will respond to your request within one month.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

 

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